SnagFrogInstabug, now Luciq, is a mobile-focused platform with crash reporting, session replay and APM; SnagFrog is a small inbox with simple pricing for indie apps and games, including Mac apps.
At a glance
| Feature | SnagFrog | Instabug (Luciq) |
|---|---|---|
| Price to start | Yes:$9/month or $90/year (launch offer $5/month or $49/year for founding members); unlimited apps, 1,000 reports a month; 14-day trial, no card; Studio $29/month or $290/year with 10,000 reports a month. | Not checked:No public prices: one plan priced by daily active users plus seats, via "Book a demo". Separately, a third-party review (toolradar) lists historic Instabug prices of $124, $249 and $499 a month; these are not on Luciq's current page. |
| Free plan | No:No free plan. 14-day trial without a card. | Not checked:No free plan or self-serve trial found on their pricing page; access is via "Book a demo". |
| macOS app support | Yes:Native macOS Swift package: logs, diagnostics and a window snapshot. The reporter can opt out. | No:SDKs for iOS, Android, React Native and Flutter; no macOS. |
| Web widget | Yes:Web widget with console errors, page URL and browser. A hosted report page per app needs no SDK. | Not checked:Not checked — see their site. |
| Reply to reporters by email | Yes:Reply by email; replies thread back into the report. | Not checked:Not checked — see their site. |
| Reporter tracking page | Yes:Private tracking page for reporters, no account needed. | Not checked:Not checked — see their site. |
| AI / Claude fixing | Yes:MCP server lets Claude Code read reports, fix the code and reply to the reporter. | Partly:Lists AI agents; we did not check for a Claude or MCP workflow. |
| Crash reporting | No:Not offered. | Yes:Crash reporting is a core feature. |
| Session replay | No:Not offered. | Yes:Session replay. |
| Integrations | Partly:On the Studio plan ($29/month): Discord, Slack and signed webhooks, plus one-click GitHub and Linear issues. The Indie plan has "Copy for GitHub" Markdown. | Not checked:Not checked — see their site. |
Pricing and features as published by Instabug (Luciq) on 1 October 2026 (source). "Not checked" means we didn't verify it; the feature may exist. SnagFrog details are from snagfrog.com. Prices are in US dollars and may have changed since.
Choose SnagFrog if…
- You ship a Mac app, a web app or a game and want a native macOS reporter with logs and a window snapshot.
- You want a published price and a trial you can start without talking to sales.
- You want one inbox for several apps without paying per daily active user.
- You want Claude Code to read reports, fix the code and reply to the reporter.
Choose Instabug (Luciq) if…
- You run a funded mobile team on iOS, Android, React Native or Flutter.
- You need crash reporting and APM next to bug reports.
- You want session replay and AI agents in the same platform.
- You are fine with sales-led, usage-based pricing.
What SnagFrog does not do
No session replay, no crash reporting, no iOS, Android or game-engine SDKs, no feature-voting boards and no live chat. If you need those, another tool may suit you better — check the comparison above.
Start free trial 14 days, no card. All comparisons
Instabug (Luciq) is named only to identify the product; SnagFrog is not affiliated with or endorsed by it.