SnagFrogMarker.io is built for agencies and teams doing website QA with clients and syncing issues to Jira or Linear; SnagFrog is built for indie apps, games and Mac software.
At a glance
| Feature | SnagFrog | Marker.io |
|---|---|---|
| Price to start | Yes:$9/month or $90/year (launch offer $5/month or $49/year for founding members); unlimited apps, 1,000 reports a month; 14-day trial, no card; Studio $29/month or $290/year with 10,000 reports a month. | Partly:Starter $39/month billed yearly ($59 monthly): 3 users, 10 projects, 5k page views a month. Team $149 yearly ($199 monthly). |
| Free plan | No:No free plan. 14-day trial without a card. | No:No free plan. |
| macOS app support | Yes:Native macOS Swift package: logs, diagnostics and a window snapshot. The reporter can opt out. | No:Web only (widget and browser extension). |
| Web widget | Yes:Web widget with console errors, page URL and browser. A hosted report page per app needs no SDK. | Yes:Widget and browser extension. |
| Reply to reporters by email | Yes:Reply by email; replies thread back into the report. | Not checked:Not checked — see their site. |
| Reporter tracking page | Yes:Private tracking page for reporters, no account needed. | Not checked:Not checked — see their site. |
| AI / Claude fixing | Yes:MCP server lets Claude Code read reports, fix the code and reply to the reporter. | Not checked:Not checked — see their site. |
| Crash reporting | No:Not offered. | Not checked:Not checked — see their site. |
| Session replay | No:Not offered. | Yes:Session replay. |
| Integrations | Partly:On the Studio plan ($29/month): Discord, Slack and signed webhooks, plus one-click GitHub and Linear issues. The Indie plan has "Copy for GitHub" Markdown. | Yes:Two-way sync with Jira and Linear. |
Pricing and features as published by Marker.io on 1 October 2026 (source). "Not checked" means we didn't verify it; the feature may exist. SnagFrog details are from snagfrog.com. Prices are in US dollars and may have changed since.
Choose SnagFrog if…
- You build a Mac app, a game or any product that is more than a website.
- You want a lower price and unlimited apps on one plan.
- You want a hosted report page per app and a tracking page for reporters.
- You want Claude Code to read and fix reports.
Choose Marker.io if…
- You are an agency collecting website feedback from clients.
- You need two-way Jira or Linear sync.
- You want session replay with web reports.
- Your work is web-only.
What SnagFrog does not do
No session replay, no crash reporting, no iOS, Android or game-engine SDKs, no feature-voting boards and no live chat. If you need those, another tool may suit you better — check the comparison above.
Start free trial 14 days, no card. All comparisons
Marker.io is named only to identify the product; SnagFrog is not affiliated with or endorsed by it.