SnagFrogSentry's user feedback widget attaches feedback to errors and replays, which is ideal if you already run Sentry; SnagFrog adds the conversation with the reporter and works well alongside it.
At a glance
| Feature | SnagFrog | Sentry |
|---|---|---|
| Price to start | Yes:$9/month or $90/year (launch offer $5/month or $49/year for founding members); unlimited apps, 1,000 reports a month; 14-day trial, no card; Studio $29/month or $290/year with 10,000 reports a month. | Partly:Feedback widget included on every plan: Developer is free, Team from $26/month billed yearly. |
| Free plan | No:No free plan. 14-day trial without a card. | Yes:Developer plan is free. |
| macOS app support | Yes:Native macOS Swift package: logs, diagnostics and a window snapshot. The reporter can opt out. | Not checked:Not checked — see their site. |
| Web widget | Yes:Web widget with console errors, page URL and browser. A hosted report page per app needs no SDK. | Yes:Feedback widget on every plan. |
| Reply to reporters by email | Yes:Reply by email; replies thread back into the report. | No:No reply-to-reporter loop. |
| Reporter tracking page | Yes:Private tracking page for reporters, no account needed. | Not checked:Not checked — see their site. |
| AI / Claude fixing | Yes:MCP server lets Claude Code read reports, fix the code and reply to the reporter. | Not checked:Not checked — see their site. |
| Crash reporting | No:Not offered. | Yes:Feedback attaches to Sentry errors and replays. |
| Session replay | No:Not offered. | Yes:Feedback can attach to replays. |
| Integrations | Partly:On the Studio plan ($29/month): Discord, Slack and signed webhooks, plus one-click GitHub and Linear issues. The Indie plan has "Copy for GitHub" Markdown. | Not checked:Not checked — see their site. |
Pricing and features as published by Sentry on 1 October 2026 (source). "Not checked" means we didn't verify it; the feature may exist. SnagFrog details are from snagfrog.com. Prices are in US dollars and may have changed since.
Choose SnagFrog if…
- You want to reply to reporters and keep the conversation in one threaded inbox.
- You want a hosted report page and a tracking page without installing an SDK.
- You ship a Mac app and want logs and a window snapshot from the reporter.
- You want Claude Code to read reports and reply.
Choose Sentry User Feedback if…
- You already use Sentry for errors and want feedback attached to the error or replay.
- You need crash and error monitoring, not only reports.
- You want feedback included at no extra cost on a plan you already pay for.
- You can pair it with SnagFrog for the conversation with the reporter.
What SnagFrog does not do
No session replay, no crash reporting, no iOS, Android or game-engine SDKs, no feature-voting boards and no live chat. If you need those, another tool may suit you better — check the comparison above.
Start free trial 14 days, no card. All comparisons
Sentry is named only to identify the product; SnagFrog is not affiliated with or endorsed by it.