SnagFrogShake is a mobile bug-reporting SDK built around shake-to-report with rich device data; SnagFrog covers Mac apps and the web with a lower price, but has no iOS or Android SDK.
At a glance
| Feature | SnagFrog | Shake |
|---|---|---|
| Price to start | Yes:$9/month or $90/year (launch offer $5/month or $49/year for founding members); unlimited apps, 1,000 reports a month; 14-day trial, no card; Studio $29/month or $290/year with 10,000 reports a month. | Partly:Free plan, then Starter $160/month (unlimited reports, 1 app), Premium $200 to $250/month (5 apps), Organization $420 to $520/month. |
| Free plan | No:No free plan. 14-day trial without a card. | Yes:Free: 20 bug reports a month, 1 app, 3 seats. |
| macOS app support | Yes:Native macOS Swift package: logs, diagnostics and a window snapshot. The reporter can opt out. | No:SDKs for iOS, Android, React Native, Flutter and web; no macOS. |
| Web widget | Yes:Web widget with console errors, page URL and browser. A hosted report page per app needs no SDK. | Yes:Web SDK is offered. |
| Reply to reporters by email | Yes:Reply by email; replies thread back into the report. | Not checked:Not checked — see their site. |
| Reporter tracking page | Yes:Private tracking page for reporters, no account needed. | Not checked:Not checked — see their site. |
| AI / Claude fixing | Yes:MCP server lets Claude Code read reports, fix the code and reply to the reporter. | Not checked:Not checked — see their site. |
| Crash reporting | No:Not offered. | Yes:Crash reports are included. |
| Session replay | No:Not offered. | Not checked:Not checked — see their site. |
| Integrations | Partly:On the Studio plan ($29/month): Discord, Slack and signed webhooks, plus one-click GitHub and Linear issues. The Indie plan has "Copy for GitHub" Markdown. | Not checked:Not checked — see their site. |
Pricing and features as published by Shake on 1 October 2026 (source). "Not checked" means we didn't verify it; the feature may exist. SnagFrog details are from snagfrog.com. Prices are in US dollars and may have changed since.
Choose SnagFrog if…
- You ship Mac apps or games and want a native macOS reporter.
- You want several apps in one inbox at one simple price rather than a per-app tier.
- You want replies that thread by email and a private tracking page for reporters.
- You want Claude Code to work through reports with you.
Choose Shake if…
- You build native iOS or Android apps and want users to shake the phone to report.
- You want 50+ automatically collected data points per report.
- You want crash reports alongside bug reports.
- You want a free plan to start (20 reports a month).
What SnagFrog does not do
No session replay, no crash reporting, no iOS, Android or game-engine SDKs, no feature-voting boards and no live chat. If you need those, another tool may suit you better — check the comparison above.
Start free trial 14 days, no card. All comparisons
Shake is named only to identify the product; SnagFrog is not affiliated with or endorsed by it.